Troubleshooting PS5 Sign Up Issues for XCL Members and Leaderboard Access

If you are an XCL member trying to sign up for the PS5 leaderboard and join races, you might have noticed some recent problems with the Sony PS5 sign up tool. Many users relied on the psnflipscreen system to retrieve PS5 IDs, but when that stopped working, a new tool was built to replace it. Unfortunately, this new system also has a bug causing sign up issues. This post explains the problem, offers practical solutions, and guides you on how to get added to the leaderboard manually while the issue is being fixed.

!Eye-level view of a PS5 console with controller on a gaming desk

What Caused the PS5 Sign Up Problem?

The original sign up tool used by XCL members depended on the psnflipscreen service to fetch PS5 IDs automatically. When that service stopped working, the team developed a custom tool to continue retrieving PS5 usernames and IDs. However, this new tool has a bug that prevents some users from signing up properly.

This bug affects the automatic retrieval of PSN IDs and usernames, which means the leaderboard cannot update with new members who want to join races. The team is aware of the problem and is actively working on a fix, but it will take some time to resolve.

How to Sign Up While the Bug Persists

To keep the community active and allow new members to join races, the XCL team created a dedicated channel called on our Discord ⚠️ps5-new-members. Here’s how you can sign up manually:

• Go to the ⚠️ps5-new-members channel.

• Drop the following information:

- Your PS5 username (required)

- Your PSN ID (required)

- Your first and last name (required)

You can find your PS5 username and PSN ID on PSNTools. This website provides a clear way to check your exact PlayStation Network details.

Once you submit your info in the channel, the team will manually add you to the leaderboard. This process ensures you can participate in upcoming races without waiting for the automatic system to be fixed.

Why Manual Sign Up Is Important

Manual sign up might seem inconvenient, but it keeps the community connected during technical difficulties. Here are some reasons why this approach works well:

• Immediate access: You don’t have to wait for the bug fix to join races.

• Accurate data: Manual entry reduces errors caused by the buggy tool.

• Community support: The team can directly communicate with new members if needed.

• Leaderboard integrity: Ensures only verified members appear on the leaderboard.

  
  

Tips for a Smooth Manual Sign Up

To avoid delays or confusion when signing up manually, keep these tips in mind:

• Double-check your PS5 username and PSN ID on PSNTools before submitting.

• Use the exact spelling and capitalization as shown on PSNTools.

• Include your full first and last name to help the team identify you.

• Be patient after submitting; manual processing may take some time depending on volume.

• Reach out politely in the channel if you don’t see your name added after a few days.

  
  

What to Expect Next

The XCL team is focused on fixing the bug in the new sign up tool. Once resolved, the automatic system will resume, making sign up faster and easier. Until then, the manual process is the best way to ensure you don’t miss out on races and leaderboard updates.

Keep an eye on announcements in the XCL community channels for updates on the tool’s status and any changes to the sign up process.